Privacy Policy

Effective Date:  Jan 20, 2024

Thank you for choosing Haus Up, the home service app. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App"). Please read this Privacy Policy carefully. By using the App, you agree to the terms and conditions of this Privacy Policy.

Information We Collect

We collect and process personal information to provide and improve our services. This information may include:

Personal Information: This includes your name, email address, phone number, and other similar information that you provide to us when using our App.

User-Generated Content: Any content that you voluntarily post to the App, including reviews, ratings, comments, and other submissions.

Usage Data: We may automatically collect certain information when you access and use the App. This may include IP addresses, device identifiers, browser types, and operating systems.

How We Use Your Information

Providing and maintaining the App's functionality.

Personalizing your experience and delivering relevant content.

Communicating with you and responding to your inquiries or requests.

Analyzing usage trends and improving the App's performance and features.

Disclosure of Your Information

We may disclose your information in the following circumstances:

With your explicit consent.

To comply with legal obligations or protect our rights.

To service providers, contractors, or partners who assist us in operating the App.

Data Security and GDPR Compliance

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Our measures include encryption, access controls, and regular security assessments.

Regarding GDPR and other applicable data protection laws, we ensure:

Lawful processing of personal data.

Transparent information practices and data subject rights.

Secure data transfer outside the European Economic Area (EEA) when necessary.

An appointed Data Protection Officer (DPO) responsible for ensuring compliance.

Your Rights and Choices

You have the right to access, correct, or delete your personal information. You may also choose not to provide certain information, although this may limit your access to certain features of the App.

Children's Privacy

The App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. Your continued use of the App after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or wish to exercise your rights, please contact us at info@hausup.ae